Check that the emergency release cord has not been pulled.
Garage door genie will not close.
Confirm the safe t beam is correctly aligned.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
The method to reengage the carriage depends on the model of garage door opener you own.
Remove anything blocking the safe t beam at the base of the garage door.
You will find that the door will only move an inch or so in the close direction and reverse.
Wipe down the receiver with a damp cloth and check that.
See your owner s manual for more details.
The transmitters remotes will not work to close the garage door.
Your garage door may be disconnected from the opener.
Genie garage door opener opening or closing problem fix.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
If anything interrupts this beam of light the garage door will not close and the ceiling light on the opener mechanism will flash as mentioned in the previous step.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
One sends a beam of infra red light to the other.
If this is the reason you will need to reengage the carriage.
General troubleshooting tips for what to check when your genie garage door opener is not working below.